Upward Terms of Service
Update date: April 1, 2024
Effective date: April 1, 2024
Welcome to Upward's products and services operated by the Upward team (hereinafter referred to as "us"). We are a leading blockchain software development team dedicated to leveraging decentralized technology to deliver trusted decentralized services to users ("you" or "your"). This Service Agreement ("Agreement" or "Service Agreement") sets forth the terms and conditions governing your access to and use of the websites and services we provide. It constitutes a legally binding agreement between us and you or the entities you represent.
Before using Upward products and services, please carefully read this Service Agreement. By accessing or using our services, you accept and agree to be bound by this Service Agreement, as well as any additional terms, rules, and participation conditions we may publish from time to time. Additionally, you consent to the collection, use, disclosure, and processing of your information as described in our Privacy Policy. Please pay special attention to the clauses prominently marked in bold in the content of this agreement. If you do not agree to this Service Agreement, you are not allowed to access or use the service.
We would like to remind you that before using our Upward mobile application (hereinafter referred to as "Upward" or "this software"), including but not limited to Google Play Store and Apple App Store, please carefully read this Service Agreement and other documents mentioned therein, especially the "Disclaimer and Limitation of Liability" clauses in this Agreement, to ensure that you fully understand the terms of this Agreement and consider the risks of using Upward independently.
For the avoidance of doubt, we are unable to control any content, services, privacy policies, or behaviors provided by third parties. Therefore, we are not responsible or liable for any direct or indirect damages or losses caused or claimed to be caused by the content, goods, or services provided by any third party.
1) Confirmation and Acceptance of this Service Agreement
1. You understand that this Service Agreement and related agreements apply to Upward and the decentralized applications developed and owned by us based on Upward (referred to as "DApp").
2. By downloading the Upward software and creating or restoring your identity (as defined below), you shall be deemed to have fully read and accepted all the terms of this Service Agreement, which shall come into effect immediately and be binding on both parties. If you do not agree with the terms of this Service Agreement, you must immediately cease using Upward. If you have already downloaded Upward, please delete it immediately.
3. When accessing or using Upward, you agree to:
(1) Accept the latest version of this Service Agreement as binding (without change or modification);
(2) Ensure that in your jurisdiction, you have reached the legal age to use Upward and may assume any binding legal or monetary obligations arising from the use of Upward; And
(3) Confirm that you are not an excluded person (as defined below).
4. This Service Agreement can be updated by us at any time. Once the modified Service Agreement is published, it will automatically take effect without further notice. If you do not accept the modified terms after we announce the modification of the agreement, please immediately cease using Upward.
5. Please be aware that using Upward after any modifications to these Terms of Service constitutes your acceptance of these modified Terms of Service.
2) Definition
1. Upward:refers to a multi-chain and multi-currency digital wallet developed by us based on distributed ledger technology, including other features and auxiliary tools developed to facilitate your use of blockchain systems.
2. Excluded individuals:
(1) Individuals other than natural persons who possess the legal and conscious ability to enter into this Service Agreement; or
(2) Any person who is prohibited, restricted, unauthorized, or ineligible to use the Services (as defined in this Service Agreement) in any form or manner (in whole or in part) due to this Service Agreement, legal, regulatory requirements, or provisions of the jurisdiction applicable to the user.
(3) For the avoidance of doubt, residents living in the Chinese Mainland and/or users residing in the Chinese Mainland are also included in the definition of "excluded persons".
We do not provide services to excluded individuals. If you are an excluded person, please stop using our services immediately. If you continue to use our services, you acknowledge and agree that you will assume all corresponding responsibilities in accordance with the applicable laws, regulations, and provisions of your jurisdiction of residence. You shall indemnify us from any liability arising from your use of such services, including but not limited to losses, third-party claims, or administrative penalties caused to us by such violations, breaches, or violations, as well as reasonable legal and administrative costs, expenses, and expenses, including reasonable attorney fees.
3. Identity: Refers to the digital identification identity generated based on your public and private key pairs.
4. Create or Import Wallet: Refers to the process of using Upward to create or import a wallet after you have accepted this Service Agreement.
5. Wallet Password: Refers to the password you decide during the process of creating an Upward wallet, which will be used to encrypt and protect your private key. As a decentralized application, Upward does not store wallet passwords on your mobile device or our server. Once you lose or forget your wallet password, you will need to use a private key or mnemonic to reset it.
6. Information Prompt: The information prompt content involved in the Upward software operation interface is recommended for you to follow the relevant steps for operation.
7. Specific Users: Refer to users who must cooperate with us to fulfill their personal information disclosure obligations in accordance with relevant national laws, regulations, and policies.
8. Private Key: Composed of 256 random characters, it is the core of digital tokens owned and used by users.
9. Public Key: Generated by the private key using cryptographic principles, it is used to generate a blockchain digital wallet address, which is the public payment address.
10. Mnemonic Words: Consists of 12 (or 15/18/21/24) ordered words generated by random algorithms following the industry standard of blockchain BIP39. It is an easy-to-record representation of a private key, making it convenient for you to backup and store.
11. Keystore: It is a file format in which the private key or mnemonic is encrypted and saved using the wallet password you have set. It is only stored on your mobile device and will not be synchronized to our server.
12. Fungible Tokens (FT): Refers to the types of digital tokens currently supported by Upward, including but not limited to BTC, ETH, USDC, etc.
13. Non-fungible Tokens (NFT): Refers to the types of non-fungible assets currently supported by Upward, including but not limited to ERC721, ERC1155, etc.
14. Smart Contract: Refers to an Ethereum-based intelligent contract aimed at disseminating, validating, or executing contracts in an information-based manner.
15. Message Center: Refers to the inbox where you can receive messages or notifications we send.
16. Personal Information: Refers to various information recorded electronically or in other ways that can identify a user's personal identity individually or in combination with other information, including but not limited to personal biometric information, email address, wallet address, mobile device information, operation records, transaction records, etc., but does not include the user's wallet password, private key, mnemonic words, Keystore, etc.
17. Third-party Services: Refer to products and services provided by third parties such as third-party DApps, third-party smart contracts, third-party open-source protocols, third-party hardware wallets, third-party web pages, and third-party exchanges.
3) Upward Services (Collectively referred to as "Services")
1. Create and Restore Identity: You can use Upward's "Create Wallet", "Import Wallet", and "Create Wallet with Social Account" to create and restore identity, and manage multiple chain wallets under one identity.
2. Import Wallet: You can use Upward to generate a new wallet or import compatible wallets generated by other wallet tools in the relevant blockchain system.
3. Manage Digital Tokens: You can browse and manage the digital tokens supported by Upward from the Upward interface.
4. Market View: You can use Upward to view the exchange rate prices of digital tokens provided by third parties.
5. Transfer and Collection: You can use Upward's transfer and collection functions to transfer digital tokens, that is, use a private key for an electronic signature, and modify the relevant blockchain ledger. Transfer refers to the payment party using the recipient's ENS domain name or blockchain address to transfer funds, which involves the effective recording of the transaction in the distributed ledger of the relevant blockchain system (rather than the actual delivery or transfer of digital tokens on Upward).
6. Cross-chain Transfer Token (IBC): You can use Upward to transfer your digital token between two or more supported different blockchain networks.
7. Transaction Records: We will copy all or part of your transaction records through the blockchain system. But you should refer to the latest transaction records of the blockchain system.
8. Manage NFTs: Manage NFTs
9. Other Services That We Deem Necessary to Provide.
When using Upward, users understand and accept:
1. Adherence to Decentralized Characteristics: In keeping with the decentralized nature of blockchain and to protect the security of your digital assets (including FT and NFT), we provide decentralized services that differ from those offered by banks and financial institutions. You understand and accept that we do not assume any responsibility for:
(1) Storing your wallet password (i.e., the password you set when creating/importing the wallet), private key, mnemonic, or Keystore;
(2) Retrieving your wallet password, private key, mnemonic, or Keystore;
(3) Freezing the wallet;
(4) Reporting a lost wallet;
(5) Restoring the wallet; or
(6) Rolling back transactions.
2. You shall bear the responsibility of keeping the mobile device containing Upward, backing up Upward, backing up wallet passwords, mnemonics, private keys, and Keystore on your own. If you lose your mobile device, delete Upward without backing up, delete your wallet without backing up, have your wallet stolen, or forget your wallet password, private key, mnemonic, or Keystore, we will not be able to restore your wallet or retrieve your wallet password, private key, mnemonic, or Keystore. If users make mistakes during transactions (such as entering the wrong transfer address or token amount), we cannot cancel the transaction, and we should not be held responsible for it.
3. The digital token management services that Upward can provide do not include all existing digital tokens. Please do not operate any digital tokens that Upward does not support through Upward.
4. The non-fungible asset (NFT) management services that Upward can provide do not include all existing standards for non-fungible assets. Please do not operate any non-fungible assets (NFTs) that Upward does not support through Upward.
5. The cross-chain transfer technology and services that Upward can provide do not include all existing cross-chain transfer technologies. Please confirm relevant information when conducting cross-chain transfer operations, such as cross-chain transfer channels.
4) Your Rights and Obligations
(1）Create or Restore Identity
1. Create or Import a Wallet: You have the right to create and/or import wallets on your mobile device through Upward, set wallet passwords, and other information, and have the right to use your own wallet to transfer and receive payments on the blockchain through the Upward application.
2. We may develop different software versions for different terminal devices, and you should choose to download the appropriate version for installation according to your actual needs. If you have not obtained this software or an installation program with the same name as this software from a legally authorized third party, we cannot guarantee the normal use of the software or its security, and any losses caused will be borne by you.
3. After the new version of this software is released, the old version may not be able to be used. We do not guarantee the security, continued availability, or provision of corresponding customer service for older versions of the software. Please check and download the latest version at any time.
(2) Using Upward
1. You are responsible for the proper storage of mobile devices, wallet passwords, private keys, mnemonics, and Keystore, as well as social accounts used for third-party login. We are not responsible for keeping the above information for you. You shall bear all risks, liabilities, losses, and expenses arising from the loss of your mobile device or hardware wallet, active or passive leakage, forgetting wallet passwords, private keys, mnemonics, Keystore, third-party login to the social account used, or being attacked or defrauded by others.
2. Upward Information Prompt: You understand and agree to follow the information prompts we publish on Upward, and operate according to the content of the information prompts. Otherwise, all risks, liabilities, losses, expenses, etc., arising from this shall be borne by you.
3. You acknowledge and understand that Upward is not obligated to fulfill due diligence obligations regarding third-party services, and you should carefully evaluate and bear all risks related to the use of Upward.
4. Provide Information and Documents:If we deem it necessary to obtain user-related information to comply with any applicable laws or regulations related to the use or operation of Upward, you shall provide us with such information in a timely manner as requested by us, and you understand and accept that we may restrict, suspend, or terminate your use of Upward until you provide information that meets our requirements. You promise to promptly inform us of any changes in the documents and information provided to us under this Service Agreement, and without written notice of any changes, we have the right to believe that the content of the documents and information provided by you is true, correct, not misleading, and has not changed.
5. Digital Tokens and NFT Transfer:
(1) You understand the "irrevocable" attribute based on blockchain operations. When you use Upward related functions, such as transferring digital tokens, cross-chain transferring digital tokens, transferring NFTs, etc., you should bear the consequences caused by your operational errors (including but not limited to receiving addresses, cross-chain channels, node services, etc.).
(2) You are aware that the following situations may cause the transfer function to be unavailable, the transfer to "fail" or "package timeout" when using the Upward service:
a) Insufficient wallet balance.
b) Insufficient transaction miner fees.
c) Blockchain failed to execute smart contract code.
d) Exceeding the payment limit specified by regulatory authorities, Upward, or laws and regulations.
e) Network, equipment, and other technical failures.
f) Transactions are abandoned due to blockchain network congestion, failures, and other reasons.
g) Your address or counterparty address has been identified as a special address, such as a high-risk address.
(3) You are aware that Upward only provides you with a transfer tool. After you use Upward to complete the transfer, we have fulfilled all obligations for the current service. We are not responsible for any other related disputes or controversies.
6. gal and Compliant:You are aware that when operating Upward and trading smart contracts, you should comply with relevant laws, regulations, and national policies.
7. Expenses and Tax Obligations:
(1) We will not charge you any form of service fee or handling fee at the moment. In the future, when certain services need to be charged, we will separately agree or publish rules.
(2) You are aware that in certain circumstances (including but not limited to insufficient "miner fees" or network fees paid for the transfer during the transfer period, or unstable blockchain networks), your transfer operation may fail. In such cases, even if your transfer operation is not completed, you will still be charged miner fees by the relevant blockchain network.
(3) You are responsible for paying all taxable liabilities and other expenses incurred as a result of your transactions on Upward.
5) Risk Warning
1. You are aware that due to the incomplete laws, regulations, and policies in the field of digital tokens, there may be significant risks such as the inability to redeem and technological instability in this field. You also understand that the price fluctuations of digital tokens are much higher than those of other financial assets. We caution you to choose to hold or dispose of any type of digital token in a reasonable manner based on your financial condition and risk preference. You also understand that the market view function provided by Upward is only a search result that captures the exchange rate information of digital tokens on some exchanges and does not represent the latest market trends.
2. When using the Upward service, if you or your counterparty fail to comply with the operation prompts and rules in this Service Agreement, or related website instructions, transactions, and payment pages, we do not guarantee that the transaction will be completed smoothly, and we do not assume any liability for damages. If the aforementioned situation occurs and the digital token or NFT has already been credited to your or your counterparty's Upward wallet, you understand the "irreversible" nature of blockchain operations and the "irreversible" nature of related transactions. Consequently, you and your counterparty shall bear the corresponding risks and consequences independently.
3. When you transfer digital tokens and NFTs to other wallet addresses, you should ascertain whether the recipient is a person with full civil capacity and decide accordingly whether to proceed with the transfer during the transaction process.
4. In the process of transferring digital tokens and NFTs, should you encounter abnormal information prompts, such as "transaction failure" and "packaging timeout," it is advisable to reconfirm through the official channels of the relevant blockchain system or other blockchain query tools to prevent duplicate transfers. Should duplicate transfers occur, you will be responsible for all resulting losses and expenses.
5. You understand that when you create or import a wallet on Upward, your Keystore, private key, mnemonic, and other information are stored only on the current mobile device and not on Upward or our server. You can follow Upward's instructions to transfer your wallet to a new device through synchronization or other methods. However, if you fail to save or back up your wallet passwords, private keys, mnemonics, Keystore, and other information, and your mobile device is lost, your digital tokens and NFTs will also be lost, and we will not be able to recover them for you. Additionally, if you leak information while exporting, saving, or backing up your wallet passwords, private keys, mnemonics, Keystore, or social accounts used for third-party login, or if the device or server storing this information is compromised or controlled by hackers, your digital tokens will be lost, and we will not be able to recover them. You will bear all losses arising from these situations.
6. We recommend making a secure backup of your wallet's password, private key, mnemonic words, and Keystore when creating or importing a wallet. Avoid using electronic backup methods like screenshots, emails, notepad apps on your phone, text messages, and communication apps. Instead, it's advisable to write down your mnemonic words and Keystore information in a paper notebook. For electronic data, using a password manager is also recommended.
7. We recommend using Upward in a secure network environment and ensuring that your mobile device is not jailbroken or rooted, to mitigate potential security risks.
8. Please remain vigilant for fraudulent behavior while using Upward. Should you detect any suspicious activity, we urge you to notify us promptly.
6) Changes, Interruptions, and Terminations of Services
1. You understand and agree that we may at our discretion temporarily provide some service functions, temporarily suspend some service functions, or open new service functions in the future. When we change our services, as long as you continue to use Upward, it signifies your agreement to this Service Agreement or the amended terms of this Service Agreement.
2. To minimize any mishandling of Upward and any security risks associated with digital tokens and NFTs, you should avoid using Upward without prior knowledge of blockchain technology. We reserve the right to refuse to provide some or all service functions to users who lack basic knowledge of blockchain.
3. u understand that we will suspend the provision of services (or completely terminate services) when the following situations occur:
(1) Interruption of Upward operations due to technical reasons such as equipment, blockchain system maintenance, upgrades, malfunctions, and communication interruptions;
(2) Due to force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, computer viruses, trojans, hacker attacks, system instability, or government actions, we are unable to provide services or we reasonably believe that continuing to provide services will pose significant risks;
(3) Significant adverse changes in applicable laws or policies; or
(4) Other circumstances beyond our control or reasonable foresight occur.
4. When users encounter the following situations, we can unilaterally suspend or terminate your use of some or all of the Upward features:
(1) User death.
(2) Stealing someone else's wallet information or mobile devices.
(3) Filling in false personal information in Upward.
(4) Refusing the mandatory update operation of Upward.
(5) Violation of third-party open source agreements.
(6) Using Upward for illegal or criminal activities.
(7) Hindering other users from using Upward normally.
(8) Counterfeiting our staff or management personnel.
(9) Attacking, invading, altering, or in any other way threatening the normal operation of our computer system.
(10) Using Upward to promote junk advertising.
(11) Spreading rumors that damage our and Upward's reputation.
(12) Engaging in illegal behavior, other violations of this Service Agreement, and situations where we reasonably believe that the functionality should be suspended.
5. If we change, interrupt, or terminate the service, you have the right to export your wallet and other information within a reasonable time.
7) Your Representations and Warranties
1. You shall comply with the laws and regulations of the country or region where you reside, and shall not use Upward for any illegal purpose or in any illegal manner.
2. You are not an excluded person who is not eligible to use the Upward service.
3. You are not allowed to engage in any illegal or criminal activities using Upward, including but not limited to:
(1) Harming the national security of the country/region where you reside, leaking state secrets, subverting state power, and undermining national unity.
(2) Engaging in any illegal or criminal activities, including but not limited to money laundering, illegal fundraising, etc.
(3) By using any automated program, software, engine, web crawler, web analytics tool, data mining tool, or similar tool to access our services, collect or process the content we provide, intervene or attempt to intervene with any user.
(4) Provide gambling information or induce others to participate in gambling in any way.
(5) Invading someone else's Upward wallet to steal digital tokens or NFTs.
(6) Engaging in transactions that do not match the claimed transaction content of the counterparty, or engaging in transactions that are untrue.
(7) Engage in any behavior that infringes or may infringe upon the Upward service system or data.
(8) Other behaviors that we have legitimate reasons to believe are inappropriate.
4. You understand and agree that you shall be responsible for any violations of relevant laws (including but not limited to customs and/or tax regulatory regulations) or the provisions of this Service Agreement, and shall compensate us for any losses, third-party claims or administrative penalties suffered by us as a result of such violations, breaches, or violations, including reasonable legal and administrative costs, expenses, and expenses, as well as reasonable attorney fees.
5. You promise to pay our service fees on time (if any), otherwise we have the right to suspend the services provided to you.
8) Privacy Policy
1. Any data or information you provide to us is also subject to our privacy policy ("Upward Privacy Policy"), which is also a part of this Service Agreement.
9) Disclaimer and Limitation of Liability
1. We are only responsible for the obligations listed in this Service Agreement.
2. You understand and agree that, to the maximum extent permitted by law, we can only provide Upward services based on our existing technical level and conditions. We are not responsible for Upward's inability to provide services due to any of the following reasons:
(1) Upward system shutdown maintenance or upgrade.
(2) Due to force majeure reasons such as typhoons, earthquakes, floods, lightning, or terrorist attacks.
(3) Your mobile device's software, hardware, communication lines, and power supply lines have malfunctioned.
(4) You use our services improperly or without our authorization or recognition.
(5) Due to computer viruses, trojans, malicious program attacks, network congestion, system instability, system or device failures, communication failures, power failures, bank or government actions, and other reasons.
(6) Any other reasons not caused by us.
3. We are not responsible for any of the following situations:
(1) Due to your loss of mobile device, deletion without backup of Upward, deletion without backup of wallet, forgetting without backup of wallet password, private key, mnemonic, Keystore, resulting in the loss of the user's digital token and/or NFT.
(2) Your digital token or NFT is lost due to your self disclosure of wallet passwords, private keys, mnemonics, Keystore, third-party login to social accounts, or borrowing, transferring, or authorizing others to use your own mobile device or Upward wallet, or not downloading the Upward application through our official channels or using the Upward application in other unsafe ways.
(3) The loss of digital tokens or NFTs due to your incorrect operation (including but not limited to entering the wrong transfer address, choosing the transfer node server yourself, or choosing the wrong cross chain channel) caused by Upward.
(4) Your digital token or NFT is lost due to your misunderstanding of blockchain technology and misoperation.
(5) Due to system lag, instability of the blockchain system, and other reasons, we have encountered deviations in copying user transaction records on the blockchain.
4. You understand that Upward is only used as a tool for managing your digital tokens and NFTs. We cannot control the quality, safety, or legality of third-party services, as well as the authenticity or accuracy of information. You can decide whether to use third-party services on your own. We remind you to carefully assess the authenticity, legality, and validity of the information provided by third-party services before using them. In addition, all risks arising from your use of any third-party services should also be borne by you.
5. We do not provide guarantees in the following forms:
(1) Our services will meet all your needs.
(2) Any technology, products, services, information, or other materials obtained through our services will meet your expectations.
(3) The timeliness, accuracy, completeness, and reliability of the digital token market trading information we capture from third-party exchanges.
(4) Your counterparty on Upward will promptly fulfill their obligations under the transaction agreement reached with you.
6. You understand that Upward is only used as a tool for managing digital tokens and NFTs, displaying transaction information, and we do not provide legal, tax, or investment advice services. You should seek advice from legal, tax, and investment professionals on your own, and we are not responsible for any investment losses, data losses, etc. that you may suffer during the use of our services.
7. You understand that in accordance with applicable laws and regulations, we may change our user access standards from time to time, limit the scope and methods of providing services to specific users, etc.
10) Other Terms
1. Non transferable.Subject to compliance with the terms of this Service Agreement, only you (and not others) have the right to claim compensation from us in connection with the use of the Services. You are not allowed to transfer, trade, or attempt to transfer, trade your rights to the claim. Any such transfer shall be deemed invalid and we shall not be liable or liable to the transferee.
2. Intellectual Property. Upward is an application that we develop and hold intellectual property rights to. The intellectual property rights of any content displayed in Upward (including this Service Agreement, announcements, articles, videos, audio, images, archives, information, materials, trademarks, or logos) belong to us or third-party rights holders. You can only use the Upward application and its content for the purpose of holding and managing digital tokens and NFTs. Without the prior written consent of us or third-party rights holders (or the permission of relevant open-source agreements), no one shall use, modify, decompile, copy, publicly distribute, alter, distribute, or publicly publish the above applications and content (including the Upward code) without authorization. This Service Agreement shall not be deemed to grant you any intellectual property rights, including the right to use any information, images, user interfaces, logos, trademarks, trade names, network domains, or copyrights related to us or the Services for any purpose.
3. Non-Waiver. Any failure by us to enforce this Service Agreement or to assert our rights, claims or causes of action under this Service Agreement shall not be deemed a waiver of our right to assert any rights, claims or causes of action against you.
4. Complete Agreement:
(1) This Service Agreement consists of the Upward Service Agreement, Upward Privacy Policy, and various rules that we may publish from time to time.
(2) Except for the Upward Service Agreement and Upward Privacy Policy in this Service Agreement, this Service Agreement contains all agreements and understandings between us regarding the use of Upward and related services, and supersedes all previous (oral and written) agreements, understandings or arrangements.
5. Taxation:
(1) The use of the services under this Service Agreement does not include any taxes applicable, generated, or related to your use of the services in any jurisdiction ("Taxes").
(2) You are responsible for determining any tax payable and declaring, withholding, collecting, reporting, and remitting the correct tax payable to the appropriate tax authorities. You shall bear all penalties, claims, fines, penalties, and other liabilities arising from the failure to complete or fulfill any of your obligations related to taxes.
(3) We are not responsible for determining any tax payable, nor are we responsible for declaring, withholding, collecting, reporting, and paying the correct tax payable to the appropriate tax authorities.
6. Application of Law. This Service Agreement shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China and shall be interpreted accordingly.
7. Jurisdiction. Any disputes arising from or related to this Service Agreement (including any issues related to its existence, validity, or termination) shall be resolved by both parties first. If the dispute is not resolved within thirty (30) days after the commencement of the settlement procedure, both parties shall submit the dispute to the Hong Kong International Arbitration Centre ("HKIAC") and finally resolve it by arbitration in Hong Kong by following the then effective arbitration rules of the Hong Kong International Arbitration Centre (which rules are deemed to be incorporated by reference into this clause).
8. Independence. When any part of this Service Agreement is deemed invalid, illegal, or unenforceable by any legislation binding this Service Agreement, it shall only be deemed invalid, illegal, or unenforceable within that scope (and shall not be further extended). For the avoidance of doubt, the remaining parts of this Service Agreement shall remain in full force and effect.
9.Partial invalidity. According to the laws of any jurisdiction, any provision of this Service Agreement deemed illegal, invalid, or unenforceable shall not affect the legality, validity, or enforceability of such provision under the laws of other jurisdictions, nor shall it affect the legality, validity, or enforceability of other provisions of this Service Agreement.
10.Translation of this Service Agreement. Any translation of this Service Agreement is provided for your convenience only and is not intended to modify the English version of this Service Agreement. If there is a conflict between the English and non-English versions of this Service Agreement, the English version shall prevail.
11) Other
1. You should fully understand and comply with all relevant laws, regulations, and rules in your jurisdiction and the use of services.
2. If you encounter any problems during the use of the service, you can contact us by submitting feedback on Upward or other means.
3. All users can view this Service Agreement in Upward. We encourage you to refer to this Service Agreement every time you visit Upward.
4. For any matters not covered in this Service Agreement, you are required to comply with our updated announcements and relevant rules from time to time.
For matters not covered by this policy, you are required to comply with the company's updated announcements and relevant rules from time to time.